Osage Municipal Utilities has an immediate full-time opening for the position of Accounting/Finance Director. For additional information, click here or the Employment Opportunities link on our Home page.
Published on Dec 10,2014
Published on Dec 03,2014
OMU has received reports of a phishing email making it’s way into customers’ inboxes. The email reports the user’s account has exceeded storage limits and to prevent emails from being deleted to click on “Verfy Here” or “HelpDesk” links.
This email is NOT from OMU. Do NOT click on any links in this email. Delete it.
If you have clicked on either of these links and entered your email password, immediately change your password within Webmail or call OMU.
Webmail Password Change
Log into webmail, click Settings then Password. Enter your old password, your new password and then confirm your new password.
Password must be at least 6 characters long, must include a number and a punctuation mark. No spaces are allowed.
You will be prompted to enter your new password on all of your email devices the next time you try to send/receive email.
Published on Nov 03,2014
OMU is happy to announce the addition of 5 new Digital HD channels to our HD Package Lineup.
Channel 471 — Bravo HD
Channel 430 — CNBC HD
Channel 432 — MSNBC HD
Channel 443 — SyFy HD
Channel 447 — USA HD
These channels should already be available for our Digital HD subscribers, if they are not please call our office at 641-832-3731.
If you would like to sign up for Digital HD please contact a CSR at 641-832-3731.
Published on Sep 02,2014
OMU is pleased to announce the addition of the SEC Network to the Digital Basic package.
The SEC Network can be found on channel 137.
The SEC Network is a sports channel dedicated to the Southeastern Conference.
Published on Jun 27,2014
OMU is pleased to announce the addition of Chiller to our Digital line-up. Chiller can be found at channel 136.
Chiller is a 24-hour American cable and satellite television channel specializing in horror, thriller and suspense programming.
Published on Apr 24,2014
Recently you may have noticed that there have been some changes and additions to our Digital and HD lineup.
The following changes have been made:
106 – The Military Channel is now The American Heroes Channel
113 – Fox Sports Net is now FXX
125 – The Soap Network is now Disney Jr
The following Channel has been added:
NatGeo Wild – Digital Channel 124 / HD Channel 476
The American Heroes Channel (AHC): Formerly known as the Military Channel, and Discovery Wings Channel, is an American cable and satellite television network which broadcasts television programming related to the military, warfare and military history. It is part of the group of networks owned by Discovery Communications within the United States and Canada.
FXX: FXX is an American digital cable and satellite television channel owned and operated by the Fox Entertainment Group subsidiary of 21st Century Fox. Aimed at young men in the 18–34 age range, the channel’s programming focuses on original and acquired comedy series, some dramatic programs, and feature films. FXX launched at 7:00 a.m. Eastern/6:00 a.m. Central on September 2, 2013, replacing Fox Soccer.
Disney Junior: Branded as Disney Junior, The Channel is an American digital cable and satellite television network that is owned by the Disney Channels Worldwide unit of Disney-ABC Television Group, part of the Disney Media Networks division of the The Walt Disney Company. Aimed mainly for children between 2 through 9 years of age, its programming consists of original first-run television series, theatrically-released and made-for-DVD movies and select other third-party programming.
Nat Geo Wild: Nat Geo Wild is a cable/satellite TV channel focused on animal-related programs. It is a sister network to National Geographic Channel and it is the latest channel to be jointly launched by the National Geographic Society and Fox Cable Networks. It first launched in Hong Kong on January 1, 2006, focusing primarily on wildlife and natural history programming. The channel later launched in the United Kingdom, Turkey, Ireland, Romania, India, Vietnam, and Poland replacing the now defunct Adventure One. The channel remains the world’s first bilingual wildlife service, available in English and Cantonese in the Hong Kong market as well as Tagalog in The Philippines. The channel launched in Latin America on November 1, 2009 as a high definition channel. In 2010, it launched in the United States.
Channel Descriptions obtained from Wikipedia. http://en.wikipedia.org/wiki/American_Heroes_Channel http://en.wikipedia.org/wiki/FXX http://en.wikipedia.org/wiki/Disney_Junior http://en.wikipedia.org/wiki/Nat_Geo_Wild
Published on Jan 20,2014
OMU is offering a new T8 or T5 retrofit lighting incentive for OMU residential electric customers to help offset the cost of replacing old T12 technology. Whether in your shop, garage or residence, retrofitting old T12 fixtures with new electronic T8 ballasts and bulbs or a new fixture can save up to 35% in energy use.
For more information, click here
Published on Sep 10,2013
OMU is pleased to announce the completion of a major upgrade to the Orchard broadband wireless system. This final upgrade allows Orchard customers to benefit from significantly faster and more reliable bandwidth speeds.
Early in September following testing, all Orchard customers were automatically upgraded to W-Lite at 2/1 Mbps. Billing for this new package will not begin until October 1. This will be $2.00 per month increase for residential customers and a $12.00 increase for business customers. Please contact OMU, if you would like to upgrade to the W-Plus package or have any questions.
Note: Billing for these new packages begins on October 1, 2013 and will be included on your October statement mailed the last week of September.
Thank you for your continued support of OMU’s Broadband Wireless Service.
Published on Jun 23,2013
Rural Long Distance Call Completion Problems
Recently Osage Municipal Utilities has received numerous complaints of incoming long distance issues (including incoming cell phone calls). OMU has learned that other rural Iowa providers are having these same issues; some since 2008. These problems are caused by some long distance service providers using unreliable least cost routing methods to deliver calls. The Federal Communications Commission (FCC) has proposed rules to “ensure a reasonable and nondiscriminatory level of service to rural areas”, but this will take time to implement. Meanwhile take action: please ask those calling you by long distance with any of the problems listed below to contact their local and long distance provider to file a complaint.
Some of the problems reported by Osage residents are the same as those posted on the FCC website:
- Long distance callers hear nothing or “dead air” for 10 seconds or more after they dial your number. The call may be dropped or you may hear a busy signal.
- Long distance callers repeatedly hear a recording such as “The number you have dialed is not in service” when they know they’ve correctly dialed your number.
- After you answer a long distance call, the voice quality is unacceptable: one person cannot hear the other, the sound is choppy, there are awkward transmission delays after speaking, or there is an echo.
Unfortunately, OMU is not allowed to file a complaint with the long distance caller’s service providers. Only the long distance caller can file a complaint with their local service and long distance provider.
NOTE: If OMU provides your long distance service and you are experience outgoing long distance call problems, contact OMU so we can resolve your issues.
If you receive a complaint from a long distance calling party that they have had issues calling Osage, take action: please inform them that this is an issue with their provider and ask them to file a complaint with their local service and long distance provider. They will need to provide the following information:
- Calling Number
- Called Number
- Date & Time
- Problem that occurred
They may also file a complaint with the FCC about these issues by calling 1-888-225-5322 (options 4,3,3,0 to speak with a live representative), they will need the same information as listed above. More information on this issue is available from the FCC at:
If you have any questions, please contact OMU.
Published on Jan 09,2013
On the morning of January 24th, our new e-mail filtering, MailRoute, will go active. Here is what you need to know about our migration. Your new account will be set up for you. Your white and black lists will automatically be imported. When the MailRoute goes live you will receive a welcome letter with a link to log into the new system, and a randomly generated password, which you are free to change once you log in. There will also be a place to log in directly from our website: www.osage.net.
You can find documentation on MailRoute here, or you can select the link on the right sidebar.
If you have any questions before, during or after the migration, please give us a call at 832-3731, or email us at email@example.com.